Tayebeh Mahvar, Mohamad Javad Mousavi, Behnam Khaledi-Paveh1, Mohammadjavad Veisimiankali and Nader Salari
Introduction: Communication is a multi-sided movement in which two or more people exchange ideas, feelings and questions and communicate through the use of signs and messages for which their meaning is understood. In interpersonal relationships, a person delivers information and feelings to another person or person through verbal and nonverbal messages.
Aim: Communication problems are one of the most important factors causing interpersonal conflicts among pre-hospital staff that can reduce the amount and quantity f teamwork. The aim of this study was to investigate the effect of interpersonal communication skills with teamwork in pre-hospital emergency department in Hamadan in 2021
Materials and Methods: This cross-sectional and analytical study selected from pre-hospital emergency workers in Hamadan (n=110). Data collection tools were Fetro et al.'s interpersonal communication skills questionnaire, and teamwork assessment questionnaire, Evans and Jarvis questionnaire, finally data were analyzed by spss25 software.
Result: According to the results, interpersonal and teamwork skills of 98.2% of pre-hospital emergency workers were moderate. Also, there was a direct and significant relationship between the subscales of development and communication retention, communication skills, conflict resolution and empathy with teamwork (P (05/0>).
Conclusion: The results showed that the interpersonal skills of the majority of emergency personnel are moderate and this has led to the fact that the teamwork of the majority of personnel is moderate. It is suggested that with the necessary training, interpersonal skills of personnel be increased in order to improve teamwork and thus improve the quality of pre-hospital services.